A secure online environment for global trade

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Multiple safe payment options

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Protect every online order for free

That’s right! Trade Assurance is free for buyers who carry out transactions online via our platform.

Payment protection

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Shipping protection

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Product-quality protection

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Protection period

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Start protecting your orders today

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Trade Assurance Coverage

$0 / order
  • Step 1. Order with a Trade Assurance supplier
  • Step 2. Pay to the supplier's Citibank account designated by Merchantbay
  • Step 3. Receive shipment
  • Step 4. Leave feedback about your order and goods

01

Fahim, Bangladesh

in Home & Garden

“Totally worry-free for new users.I was truly amazed by this service and felt confident to make another purchase which was substantially more expensive.”

01

Fahim, Bangladesh

in Home & Garden

“Totally worry-free for new users.I was truly amazed by this service and felt confident to make another purchase which was substantially more expensive.”

01

Fahim, Bangladesh

in Home & Garden

“Totally worry-free for new users.I was truly amazed by this service and felt confident to make another purchase which was substantially more expensive.”

01

Fahim, Bangladesh

in Home & Garden

“Totally worry-free for new users.I was truly amazed by this service and felt confident to make another purchase which was substantially more expensive.”

FAQ

You can find all Frequently Asked Questions in our Help Center

Terms

Read the full Trade Assurance terms of service

Follow

Q: Does Trade Assurance charge fees?

No. Trade Assurance order protection is a FREE service for buyers. Standard transaction fees still apply.

Q: How can I confirm my order is covered by Trade Assurance?

No. Trade Assurance order protection is a FREE service for buyers. Standard transaction fees still apply.

Q: What is the Trade Assurance covered amount?

No. Trade Assurance order protection is a FREE service for buyers. Standard transaction fees still apply.